Remove counterfeits from DHgate

DHgate is a wholesale marketplace where counterfeit sellers work hard to look legitimate. We find the listings that keyword filters miss.

How counterfeits show up on DHgate

Hidden links

A listing shows a plain, unbranded product while the seller sends buyers the real counterfeit through messages or a separate link. We look at the listing as a whole, not just the title.

Generic photos and titles

Brand names are left out and logos are kept out of the main photo. Image search and our image recognition algorithm still match your designs.

Repeat sellers

Removed products often return under new listings. Repeat offenders show up in our reports.

Reporting on DHgate yourself

DHgate's Intellectual Property Protection System (IPPS) is where rights holders register and file complaints. You'll need proof of ownership and a report for each listing, and you'll need to follow up when something stays up.

We handle it for you: we find the listings, verify every one and file the reports through DHgate's own rights-owner channel.

How we handle it

The same three checks we run on all 31 platforms we monitor. Nothing is reported until it has passed all three.

Step 1

Detect

Targeted multi-term queries, broad keyword sweeps and image search, so listings that never mention your brand are still found. Your authorized sellers go on an exclusion list before the first scan.

Step 2

Recognize

Our image recognition algorithm, Bullseye, compares every product image against your logos, designs and product images. It judges the images, not the title.

Step 3

Verify

Our review team manually checks every remaining link before it's reported. Uncertain items are held. No bulk or sampled approvals.

More about our merchandise protection process · Every platform we cover

Common questions

Do you handle DHgate hidden links?

We report listings that our review team confirms are infringing. Hidden-link listings are a common reason titles alone aren't enough, which is why we check images and the full listing.

How quickly are DHgate listings removed?

Once a listing is verified, we report it through DHgate's rights-owner channel and follow up on anything that stays up.

Do you cover other wholesale sites?

Yes, including Alibaba.com.

See what we'd find on DHgate

Tell us the properties you want protected and we'll show you what's out there.

Contact our team